CS&T Inc. Internet Services Acceptable Use Policy And Terms of Service

Introduction

The Internet is a world wide data communications network. Use of this network implies that you agree to abide by certain rules and laws designed to protect everyone, just like driving a car implies that you’ll abide by the traffic laws. If you break the law while on the net federal authorities will want to talk to you since most likely your communication crossed state lines making it a federal thing. If they suspect you have broken the law they will want to talk to us to gather evidence against you. We hate it when that happens. So read this stuff, it is here to protect everyone. There are also a number of etiquette items that users should be aware of, some we rigidly enforce, some not. If you know your rights and obligations then you will know when you see a problem and we want you to call us if you think you see a problem.

This Acceptable Use Policy (AUP) defines the Terms of Service for Customer usage of CS&T Inc.’s Internet Services. It is designed to inform you, The Customer, of your and our rights and obligations concerning Internet usage. Adherence to this AUP allows us to provide you with trouble free, high speed, high availability Internet access with a minimum of trouble and hassle. Any subscriber or customer who violates or abuses this AUP will be subject to account termination with associated deletion of all personal files stored on our servers and may be subject to damages, penalties or prosecution.

Warranties and Disclaimers

If you don’t read any more of this contract at least read this section. You’ll sign for having read and agreeing with all of the terms so you should read it all before you sign but this section pretty much says it all, "Its Not Our Fault", "Don’t Blame Us", "You can’t Sue Us" etc. etc.

CS&T Inc. provides Internet service "as is" with no guarantees or warranty of any kind. We will not be held financially liable to any Customer or Subscriber for any harm that may occur through the use of our services and equipment or inability to use our services or equipment regardless of whose fault such harm may be.

Security

If you don’t want someone else reading your data don’t send it over the Internet. If you don’t want someone else knowing what you do on the Internet don’t do it. If you never want your system to be hacked, cracked, infected by a virus or blow up in a ball of flames don’t connect it to the Internet. There are bad guys out there and they delight in making trouble for others, some people just want you to be as miserable as they are, expect it and guard against it. Encrypt sensitive data, install and maintain up to date Virus Protection and personal Firewalls. Like the truckers say "Tarp That Load".

CS&T Inc. does not guarantee the security of any communication or use of our services. Information transmitted over the Internet should be considered viewable by the public. There is no truly secure method of transmitting data on the Internet. The Customer is responsible for the security of his/her computer and computer data as well as transmitted data

Personal Files

Make sure your data is backed up. Check your e-mail periodically. Watch for periodic maintenance outages. We make every effort to secure and keep your data safe but sooner or later bad things happen. You are responsible for your personal stuff wherever it is.

CS&T Inc. is not responsible for back-ups of personal files, e-mail or web sites and we retain the right to delete such files following termination or cancellation of service.

Nontransferability of Account

Account Sharing and Multiple Simultaneous Logins are strictly prohibited.

Customer may not have more than one login session per account at any time. Customer may not transfer, sell, rent, lease or give away their Dial-Up account password for use by others.

Network Address Ownership

You do not own your IP Address. Hey, for that matter we don’t own it either.

Any IP Address’ assigned to Customers are considered "On Loan" and are not permanent, sold or given.

Compliance with All Laws

Don't break any laws on the Internet and if you do you can't blame us for it.

Customer will not violate any local, state or federal laws while using the services of CS&T Inc. and customer will hold CS&T Inc. harmless in any claim against Customer for violating any such laws.

Unacceptable Conduct

Respect the rights of other users of the Internet. Follow The Golden Rule, Do unto others as you would have others do unto you. We have the right to undo you before you do unto others if you abuse this rule. This stuff is generally not something you would do by mistake during casual use. Crackers and Spam will not be tolerated. If you are a hacker you know this stuff, know then that our IDS will log your activity.

Engaging in or performing items considered, as "Unacceptable Conduct" will result in immediate account termination, possible legal action and will be reported to applicable law enforcement agencies. These items encompass any activity which would be considered harassment, interference with network operations, privacy violations or any attempt to use our services in a manner which would be harmful to others. These items include but are not limited to; USENET abuse, excessive posting, unsolicited e-mail (spam), mail bombing, participating in chain letters, harassing, impersonating, privacy violations, falsifying information, use of IRC bots, interfering with normal network operations, network-unfriendly activity, hacking, cracking, snooping, probing, intentional use of virus’ or trojans (as in trojan horse, not as in Trojan the brand name), attempts to gain unauthorized access or using our services to perform such activities from a remote location.

Right to Disconnect Nondedicated Accounts

Don’t be a resources hog. Use what you pay for, don’t abuse it. Non-dedicated services are for temporary use, don’t tie up a dial-up line if you aren’t using it. If you have to check your mail every ten minutes then dial up every ten minutes and hang up, your computer can do this automagically. If you need 24 hour, dedicated access, You CAN Get There From Here, call us.

Non-dedicated Dial-Up connections will be disconnected automagically after 15 minutes of no activity (idle) and the session will be terminated after 10 continuous hours of connect time (session-limit). Connections are provided as dedicated and nondedicated accounts. Non-dedicated accounts are metered and based on 10 hour daily usage for a 30 day period, usage above 300 hours will be billed at an hourly rate (overtime). Dedicated accounts are not metered.

Excess Utilization of Network Resources

Don’t be a bandwidth hog. Play nice, share. You share our resources and bandwidth with several hundred other users so please be considerate of them, especially those of you with broadband connections. If you can’t share we can choke your bandwidth to prevent you from adversely affecting others.

Customer may not use more than his/her "fair share" of network resources. Customer will be notified and warned of occurrences of overuse or abuse. Continuous abuse or overuse will result in us placing limiters on your bandwidth, billing for excessive usage and may result in account termination. "Fair Share" is defined as 3 GB.

Connecting Servers or Resale of Service

Your Internet Service is designed and provided for your use as a user or ‘client’ not as a provider or ‘server’. If you need to connect a server let us know, ‘You Can Get There From Here’, we have solutions for that. Before you attach a computer give us a call, we are pretty cool about this as long as we know. We pay big bucks for the resources we sell and we hope to make a profit on those sales. We watch our bandwidth and buy more when we need to. If you need the bandwidth to operate a server then you need to pay your fair share. Don’t even think about reselling our bandwidth, we call that ‘theft’ and violators will be persecuted.

Customers may not connect any data server, remote access server or network extending device to any dedicated or non-dedicated connection without written consent. We reserve the right to scan for and filter the connection of any server processes or daemons. Data Servers include, but are not limited to, HTTP, FTP, VPN, IRC, NNTP, SMTP, POP, ASP, NAPSTER and Game Servers. Remote Access Servers include, but are not limited to, Modems, Modem Banks and CSU/DSUs. Extension Devices include, but are not limited to, Bridges, Routers, cables or any device that extends our data service beyond the immediate customer premises. Customer may not resell, rent, lease or give away any CS&T Inc. network service or bandwidth.

Uploading Objectionable Content

Do not confuse upload with download, this section refers only to uploads or sending out data. Download to your hearts content, upload with care and respect. We respect and defend your freedom of speech but we don’t want our services to be censored, blocked or subjected to legal action because of Customers sending out (uploading) objectionable or illegal content. We only allow hosting of content that we deem appropriate and we decide what is appropriate and what is not. Basically our servers are Rated "G". We won’t host pornography, hateful or harmful content on our system. We don’t care what you look at, read or download but we won’t tolerate uploads of illegal or objectionable content. If you want to host such things give us a call we’ll refer you to a host who allows that sort of stuff.

CS&T Inc. reserves the right to monitor content of any data server utilizing an IP Address that we administer, provide DNS for or is directly attached to our system. We reserve the right to delete from our servers, content that we deem objectionable. We reserve the right to filter, block and/or terminate service of Customer accounts which upload content that we deem objectionable. Objectionable content includes but is not limited to hate content, abusive racial content, abusive religious content, pornographic content, illegal content, hacker/cracker content, virus infected content, trojan infected content or any content which may cause harm to others.

Monitoring and Privacy

CS&T Inc. respects and defends our Customers privacy. We won’t intentionally invade your privacy and won’t tell anyone anything about you. During the normal course of administering the system we may see things that we shouldn’t, we will promptly forget we saw those things. Look at it like this, if we couldn’t be trusted with your privacy it’s doubtful that we would still be in business. Privacy is our number one concern and it should be yours also.

Except for the normal course of system administration and security we do not monitor or log communications or activity. We do not monitor or backup e-mail or personal files. We will not provide any Customer information to any individual or entity without the expressed, written permission of the Customer. We do not sell or give away e-mail address’ or account information.

Cooperation with Authorities

If you break the law and the feds ask for our help to put you in prison we’ll probably help them out. If we don’t help they would just flash some legal paperwork and force us to let them look over our stuff anyway so why bother fighting them? We don’t want problems that you cause giving us any trouble.

CS&T Inc. will cooperate with Authorities in matters concerning illegal activities and transactions by providing said authorities with access to system logs and Customer files which may provide information or evidence pertaining to illegal activity.

Right to Suspend or Cancel Accounts

Use of our service and equipment is not a right, we are a private entity and as such are not regulated by the government (thank God) and are not required by law to provide service. If we need to terminate an account or connection we will.

CS&T Inc. reserves the right to Cancel or Suspend any account for any reason without prior notice.

Failure to Pay, Late Payments and Refunds

You have to pay for your usage. If you don’t pay we won’t let you play. We submit deadbeats to a collection agency and those guys are really hard on your credit so if you have a problem paying your bill give us a call. If we suspend your account a prompt payment will get you back on line, if we terminate your account you have to pay a re-connect fee. We hate it when this happens too, that’s why we have the yearly payment plan discount.

Customer will receive invoices for service on a monthly or yearly basis, as requested by Customer, via e-mail to the account stipulated by Customer. Payment is due within 15 days of date of invoice. Failure to pay within 15 days will result in account suspension. Failure to pay within 30 days will result in account termination and referral to a collection agency. Customer is responsible for any charges incurred by the collection of overdue payments. Customer is responsible for informing us of change of contact information, e-mail address or phone number. Refunds from cancelled accounts will be available on a monthly pro-rated basis not to include any discounts received for pre-payment.

Rights to Damages

If you do something that damages us we won’t be happy. Our lawyer makes a bunch of money if we have to sick him on you so don’t make us do that, we hate it when that happens.

CS&T Inc. reserves the right to claim economic damages from Customer should he/she violate this AUP and cause significant economic harm.

Right to Modify Service

We can and will change this document from time to time. Things change, live with it, if you don’t like it you can cancel your account. But we’re not stupid, call us first, we’ll negotiate.

CS&T Inc. reserves the right to change or modify this AUP at any time. Customer will be notified as to changes that are implemented. Customer has 30 days to submit in writing any protest to the changes. Failure to protest within 30 days indicates Customers agreement to abide by the changes.

CS&T Inc. Corporate Privacy Statement

The Employees of CS&T Inc. respect and defend our clients privacy and personal rights. We do not censor, monitor, log or backup Internet or e-mail content. We do not provide customer information to any individual or entity without written customer consent. We do not sell or give away client e-mail lists. We do not provide passwords or e-mail addresses via e-mail or unsolicited phone calls. We do log connect times for the sole purpose of billing. Server error logs are monitored as a normal activity for server maintenance. E-mail logs consist only of To and From connection information, not mail content. Proxy Server content is not monitored and is periodically flushed. We will not release our logs for any reason other than tracking of criminal or hacker activity. If client requests her current or a new password CS&T will require verification, usually by call back to the client, utilizing the phone number on record, provided at time of sign up or via snail mail.

Contact us:

CS&T Inc.
PO Box 614
Kemmerer, Wy 83101

(307)877-6612

cst@hamsfork.net